Terms and Conditions


TERMS AND CONDITIONS

Please read these terms carefully before placing an order with Minster Woods.

WHO WE ARE

Minster Woods is a trading name of York and Beyond, based in York, United Kingdom. Our website is minsterwoods.com. Contact us at admin@minsterwoods.com.

OUR PRODUCTS

All our products are handcrafted from genuine reclaimed York Minster oak. As natural wood is used, each item will have unique variations in grain and colour — this is not a defect but a feature of the material.

ORDERING

By placing an order you confirm that you are at least 18 years old and that the information you provide is accurate and complete. We reserve the right to refuse or cancel any order at our discretion.

PRICES

All prices are shown in pounds sterling (£) and are inclusive of any applicable taxes. We reserve the right to change prices at any time. The price you pay is the price shown at the time you place your order.

PAYMENT

We accept payment by credit and debit card via WooPayments and PayPal. Payment is taken at the time of ordering.

DELIVERY

We aim to dispatch orders within 3 working days. Delivery times are estimated and not guaranteed. We are not responsible for delays caused by postal services or customs.

RETURNS

Please see our Refund and Returns Policy for full details.

INTELLECTUAL PROPERTY

All content on this website including text, images and logos is owned by Minster Woods and may not be reproduced without permission.

LIMITATION OF LIABILITY

Our liability to you shall not exceed the value of the goods you purchased. We are not liable for any indirect or consequential losses.

GOVERNING LAW

These terms are governed by the laws of England and Wales.

CHANGES TO THESE TERMS

We may update these terms from time to time. The current version will always be on this page.