Privacy Policy


PRIVACY POLICY

Minster Woods (“we”, “us”, “our”) is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.

WHO WE ARE

Our website is minsterwoods.com. We are based in York, United Kingdom.

WHAT DATA WE COLLECT

When you place an order or create an account, we collect your name, email address, postal address, phone number, and payment information. Payment card details are processed securely by PayPal and WooPayments and are never stored on our servers.

We also collect technical data such as your IP address, browser type, and pages visited via cookies and Google Analytics.

HOW WE USE YOUR DATA

We use your data to process and deliver your orders, send order confirmation and shipping updates, respond to your enquiries, and improve our website.

We do not sell or share your personal data with third parties for marketing purposes.

HOW LONG WE KEEP YOUR DATA

We retain order data for up to 2 years for accounting and legal purposes. You may request deletion of your personal data at any time by contacting us.

YOUR RIGHTS

Under UK GDPR you have the right to access, correct, or delete your personal data, object to processing, and request data portability. To exercise any of these rights, contact us at admin@minsterwoods.com.

COOKIES

Our website uses cookies for essential site functionality and analytics. You can control cookies through your browser settings.

CONTACT

For any privacy-related questions, contact us at admin@minsterwoods.com.